Terms of Service

The service

ScaleYourGoogleReviews.com automates review requests to your own customers after objective events such as completed jobs, appointments or purchases.

Your responsibilities

• Only upload or send data about people you actually served and are permitted to contact.
• Mark a customer as consenting to texts only when they gave your business that permission, and keep a record of when and how.
• Don't use the service to offer incentives for reviews, request specific ratings, selectively solicit only satisfied customers, or post reviews on anyone's behalf.
• Comply with applicable messaging laws (including consent requirements for text messages) and Google's policies.

No guarantee of reviews

We send requests; recipients decide whether to leave a review and what it says. We don't guarantee any number of reviews or any rating, and we never attribute an individual review to an individual customer.

Plans, trials and billing

• Plans: Starter $69/month or $708/year; Growth $89/month or $900/year; Pro $119/month or $1,140/year. Prices are in USD and exclude any applicable taxes.
• Plans renew automatically each month or year until canceled. Annual plans are billed once per year, in advance.
• The 14-day free trial is offered once per business and requires a payment method. It converts to your selected plan unless you cancel before it ends; you won't be charged if you cancel during the trial.
• There is no setup fee. Upgrades take effect immediately and are prorated. Downgrades never delete data; locations beyond the new plan's limit are paused.
• Cancellation stops future billing and takes effect at the end of the current billing period; automation runs until then. Payments already made are not refunded except where required by law.
• If a payment fails we retry automatically and service continues for 7 days; after that, outgoing requests pause until payment succeeds. Your data is kept.
• Additional SMS credits are charged only when you buy them or enable automatic top-ups within your monthly cap.

Text-message program

Texts are sent on behalf of the business named in each message to recipients who agreed to receive texts from that business. Message frequency: up to 3 messages per completed visit or purchase. Message and data rates may apply. Reply STOP to cancel, START to resubscribe, HELP for help, or contact support@scaleyourgooglereviews.com. Carriers are not liable for delayed or undelivered messages. Text messaging becomes available once carrier registration is complete.

Not affiliated with Google

We are not affiliated with, sponsored or endorsed by Google. Google is a trademark of Google LLC.

Liability

The service is provided as-is to the extent permitted by law. Our liability is limited to the fees you paid in the twelve months before a claim.

Contact

support@scaleyourgooglereviews.com